Frequently Asked Questions
General
Is the Diamond Learning Center really free to use?
Yes! All resources on the Diamond Learning Center are free to access.
What resources are available on the Diamond Learning Center?
The Diamond Learning Center provides education resources that are practical and memorable, right at your fingertips. Offerings include quick learning videos, in-depth modules, train the trainer workshops, and various resources including free downloadable assets, research and reports, other learning sources, and diamond news. All assets will ensure learners are better informed and inspired to share the facts and magic of diamonds!
Who can use the resources on the Diamond Learning Center?
The one-stop destination is designed for anyone looking to learn or refresh their knowledge on the story, facts, and beauty of diamonds. Our offerings are designed for all levels of experience!
Do I need to register to access the resources?
Registration is required for the In-Depth Modules and Train the Trainer resources in order to track your progress and gain access to certain personalized features, including Certificates of Achievement.
How do I contact customer support if I have techincal issues?
If you experience any techinical issues, contact our customer support team by emailing info@diamondlearningcenter.org.
Free Downloadable Assets
Are the downloadable assets customizable?
No, these assets are not customizable. They are preformatted in various aspect ratios and cannot be altered or modified based on usage rights.
Can I use the assets for paid advertisements?
No, these assets cannot be used for paid advertisements. However, if you have a special request, please email info@diamondlearningcenter.com.
Are the downloadable assets high-resolution for print-use?
A variety of assets are available in hi-res for print use, including the “Botswana” and “Northwest Territory, Canada” assets.
Can I share the downloadable assets on my communication channels?
Yes! We encourage you to download these assets and and promote the story, facts, and beauty of diamonds across your communication channels and in-store.
Who should I credit when using the downloadable assets?
“To properly tag these assets, please credit Natural Diamond Council, mention @onlynaturaldiamonds, and #naturaldiamonds. If you choose to use them on your website, we request that you provide proper credit by including a backlink to naturaldiamonds.com. Backlinking will provide further value to your website by increasing mutual domain authority and enhancing the value of content offered.
Example Credit:
Image courtesy of Natural Diamond Counci
Are the assets evergreen?
Yes! You can use these assets in perpituity. There are no expirations for their use.
What copy should I use when sharing these assets?
We encourage you to promote the real, rare, responsible values of natural diamonds when sharing these assets. “Natural diamonds are finite geological marvels formed billions of years ago. They are as real as the essence of time and creation, having predated all life on Earth. True rarity lies in the finite and unique. Natural diamonds are scarce treasures, discovered only in the depths of predominantly remote regions of the Earth. The magnificence of a natural diamond is enhanced by the responsible journey through ethical mining and sourcing practices that have a positive global impact on people and our ecosystems.”
Train The Trainer
What is a facilitators guide and how will it help me? How do I use this to guide my training?
A Facilitator’s Guide is a step-by-step manual designed to help you lead effective training sessions. It provides detailed instructions on how to present the content, engage participants, facilitate discussions, and evaluate learning outcomes.
In-Depth Modules
Will I receive a Certificate of Achievement after completing the modules?
Yes! After completing each module, you will be presented with a Certificate of Achievement that will enhance your credentials. We encourage you to share these Certificates on your communication channels to position yourself as a knowledgable dimaond professional.
Do you provide reporting to see if my team has completed the modules?
Yes! Please contact info@diamondlearningcenter.org to request a report to track your team’s progress.
Are the modules mobile-friendly?
Yes! The in-depth modules are mobile, desktop, and tablet friendly.